Offer your customers a branded support service — phone, chat, video, email — without building your own telecom infrastructure. Callsyst provides the channels and APIs; you keep the relationship, and you choose how to bill.
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Unlike the pay-per-minute model billed to the client, your support is free for your customers: you cover the communications. You decide the billing model.
Callsyst adapts to how you want to bill your business customers:
Interactive voice response (IVR), virtual switchboard, request routing, queues, automatic call-back — every channel in one place, with a dedicated number (local or premium-rate) if needed. All integrable with your tools via API: Callsyst becomes the communication engine of your customer service.
Your clients reach you on the channel they prefer. Connections always happen without sharing contact details:
One foundation, every model. Whatever your use case, you freely activate and combine the monetisation options that suit you:
Yes: for customer service or a hotline, you can offer a fixed monthly subscription per seat (per agent), with communications included or with a quota. Per-minute pricing remains possible if you prefer.
Yes: the company covers the cost of communications; the service is free for its customers.
Yes: voice, video and chat channels are available via API and integrate with your ecosystem (CRM, etc.).
It depends on the number of seats, the channels and the model (per seat, package, quota or usage). Tell us about your need via the form: we will send you a free, tailored quote.
By profession
You bring the community and the expertise; Callsyst brings the technology, white-label and with no development.