Offer your customers a branded support service — phone, chat, video, email — without building your own telecom infrastructure. Callsyst provides the channels and APIs; you keep the relationship, and you choose how to bill.
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Unlike the per-minute model paid by the client, your after-sales service is free for your clients: you cover the communications.
Your clients reach your support without paying anything; you keep control of the cost and the quality of service.
Callsyst adapts to the way you want to bill your business clients.
A fixed monthly subscription per agent, whatever the call volume — the most predictable model for an after-sales team.
Unlimited communications included in the seat price, so you no longer count the minutes.
A volume of hours included per seat, then usage-based billing beyond that.
Real-time billing re-billed to the company (never to the end client), ideal for highly variable volumes.
A real communication engine for your customer service, ready to plug into your tools.
Your agents receive and handle calls, chats and video calls from their online space, without setting up any phone infrastructure.
Plug communication into your CRM and your applications: Callsyst becomes the engine of your customer support.
Your clients reach you on the channel they prefer. Connections always happen without sharing contact details:
One foundation, every model. Whatever your use case, you freely activate and combine the monetisation options that suit you:
Yes: for customer service or a hotline, you can offer a fixed monthly subscription per seat (per agent), with communications included or with a quota. Per-minute pricing remains possible if you prefer.
Yes: the company covers the cost of communications; the service is free for its customers.
Yes: voice, video and chat channels are available via API and integrate with your ecosystem (CRM, etc.).
It depends on the number of seats, the channels and the model (per seat, package, quota or usage). Tell us about your need via the form: we will send you a free, tailored quote.
By profession
You bring the community and the expertise; Callsyst brings the technology, white-label and with no development.