Offer a service to your members, staff or customers (third party pays)

What if you offered your beneficiaries — members, staff, customers — access to a branded service whose cost you cover? Expert advice, assistance, customer service, listening, support… whatever the field, you, the third party, pay for the communications, and the beneficiary pays nothing.

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Offer a service to your members, staff or customers (third party pays)

The model where the third party pays

Unlike a marketplace billed to the user, here the beneficiary pays nothing: the service is offered by you. Ideal for a member benefit, a workplace wellbeing programme (staff listening line), premium customer service or any high-value service you want to offer.

Every channel, every service

Phone, video, chat, SMS, email; any type of service or expert (health, legal, assistance, customer service, listening, support…); connection without sharing contact details; tracking and statistics. All integrable into your member portal via API.

Your clients reach you on the channel they prefer. Connections always happen without sharing contact details:

Phone
Chat
Video
SMS
Email

One foundation, every model. Whatever your use case, you freely activate and combine the monetisation options that suit you:

  • Live pay-per-minute consultation
  • Masterclasses & webinars
  • Video courses
  • On-demand photos & videos
  • Subscriptions & exclusive content
  • Document sales
  • Free public content
  • Custom options
See all channels and options in detail

Frequently asked questions

How do I offer tele-advice to our staff or members?

With a white-label platform where the company covers the communications: your beneficiaries access the experts for free.

Can it be integrated into our customer portal?

Yes, through the Callsyst communication APIs.

Explore the other use cases

Launch your platform

You bring the community and the expertise; Callsyst brings the technology, white-label and with no development.