Offer a service to your members, staff or customers (third party pays)

What if you offered your beneficiaries — members, staff, customers — access to a branded service whose cost you cover? Expert advice, assistance, customer service, listening, support… whatever the field, you, the third party, pay for the communications, and the beneficiary pays nothing.

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Offer a service to your members, staff or customers (third party pays)

The model where the third party pays

Here, the beneficiary pays nothing: the service is offered by you, the third party, who cover the communications.

The beneficiary pays nothing

Members, employees or clients access the service free of charge; you bear the cost, as a benefit.

A benefit under your brand

The service strengthens your relationship with your beneficiaries. A few common uses:

Member benefit

Insurers and health insurers offering health, legal or assistance advice to their members.

Quality of working life

Employers offering a helpline or support to their employees.

Premium after-sales service and loyalty

Brands offering a high-value service to their best clients.

Every channel, every service

A single foundation that adapts to any field and plugs into your beneficiary space.

Phone, video, chat, SMS, e-mail

The beneficiary chooses their channel; the connection is made without sharing contact details.

Any service or expert

Health, legal, assistance, after-sales service, listening, support… whatever the field, the same foundation applies.

Tracking, statistics and API integration

Usage dashboards and integration with your client area or app via API.

Who is it for?

  • Insurers and health insurers offering a service to their members.
  • Employers and HR departments (quality of working life, helpline).
  • Brands, retailers and local authorities offering a service to their audiences.

Your clients reach you on the channel they prefer. Connections always happen without sharing contact details:

Phone
Chat
Video
SMS
Email

One foundation, every model. Whatever your use case, you freely activate and combine the monetisation options that suit you:

  • Live pay-per-minute consultation
  • Masterclasses & webinars
  • Video courses
  • On-demand photos & videos
  • Subscriptions & exclusive content
  • Document sales
  • Free public content
  • Custom options
See all channels and options in detail

Frequently asked questions

How do I offer tele-advice to our staff or members?

With a white-label platform where the company covers the communications: your beneficiaries access the experts for free.

Can it be integrated into our customer portal?

Yes, through the Callsyst communication APIs.

Explore the other use cases

Launch your platform

You bring the community and the expertise; Callsyst brings the technology, white-label and with no development.